Terms and Conditions
Accepting the quote implies having read and accepted the following terms and conditions.
Cancellation Policies
Requests for cancellation must be sent by e-mail to info@aspio.it
Standard rate
- Cancellation before 12:00 two days before arrival: free;
- Cancellation after 12:00 two days before arrival: penalty of 50% of the amount of the stay;
- Cancellation or no show on the same day of arrival: 100% penalty of the amount of the stay.
Non-refundable rate
In case of modification or cancellation of the reservation the penalty of 100% of the amount of the stay will be applied.
Request for modification of the dates of stay
Booking changes are possible only when the booking meets the conditions of the flexible rate. They therefore do not apply in other cases, including the non-refundable rate.
In the event of a change of dates, the price of the stay will be adjusted to the rate in effect on the day the change is requested. A change of dates may only be requested if the booking was made directly with the property and the request is communicated to the property via email at the following address: info@aspio.it
Before your arrival
Within 2 days before arrival you will need to:
Fill in the online check-in via the link sent by the hotel, entering the personal data of all guests;
PPay the total balance of the stay, excluding the city tax which is to be paid on site. In the absence of the paid balance within 2 days before the arrival, the reservation will be cancelled.
Lost and Found Service;
Pay the total balance of the stay, excluding the city tax which is to be paid on site. In the absence of the paid balance within 2 days before the arrival, the reservation will be cancelled.
Lost and Found Service
The property offers a Lost and Found service. The reception will contact customers to inform them of any items left after their stay.
Items will be stored for a maximum of 60 days.